Frequently Asked Questions
Everything you need to know about shopping with LNDR.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can monitor its progress in real-time.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Are your products sustainably sourced?
At LNDR, we prioritize ethical manufacturing and sustainable materials. We work closely with our suppliers to ensure fair labor practices and minimize our environmental footprint.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we have a very small window for changes. Please contact our support team within 1 hour of placement, and we will do our best to assist you.